Where any statutory provision provides a
particular manner for doing a particular act then that thing or act must be
done in accordance with the manner prescribed.
Attendance:
- Supervisory officer to nominate a person [with
alternative] to be in charge of attendance.
- Immediately after grace time is over, register to
be placed before the Head of office/branch
- S/He to score out the unmarked lines and append
her/his initial at the bottom most line. [This is how s/he marks her/his
attendance since traditionally the name of the Head of office is not entered in
the attendance register though the office procedure specifically give any
exemption. ]
Receipt of correspondence:
- All communications are to be received only by the
person(s) assigned with the work.
- Any communication marked or addressed to an
official cannot be refused to be received for any reason whatsoever. [just as
received by post]
- The section head who will keep the Office
Date Stamp and the numbering machine in safe custody will cause the Date
seal and number are put thereon and put her/his initial on all
communications received and then put up to the head office office/branch.
- Communications not pertaining to the office may
be transmitted to concerned office or returned back to sender by proper
endorsement by N.Dis.
Acknowledgement:
- Office procedure do not provide for issue
of acknowledgement by the receiving clerk before assigning 'Inward receipt number' / file number.
- Statutory acknowledgement [Example: Refund
Application] to be issued only by the proper officer as per the law.
- Etiquette demands that any communication to a government official is to be placed
in envelop, sealed and addressed.
- Where sender wants acknowledgement for receipt of
the envelop, sending by RPAD could be the best option.
- A formal acknowledgement / interim reply may be
sent from the concerned file duly signed by the proper officer.
Office infrastructure:
- Telephone, stationery, office machines and
vehicles are to be used only for the purpose for which provided. Any
personal use to be paid for.
- Personal use of office infrastructure to be
discouraged since it would eat away the office hours, make them unavailable for
office use and would increase office expenses.
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